Service Tree

The Service Tree lists all services in "branched" groups, starting with the very general and moving to the very specific. Click on the name of any group name to see the sub-groups available within it. Click on a service code to see its details and the providers who offer that service.

Adult Day Programs

Programs that provide care and supervision in a protective setting for dependent adults living in the community during some portion of a 24-hour day. Services may include social and recreational activities, training that is essential for sustaining activities of daily living, hot meals, as appropriate and, if an adult day health care center, health and related services.

Caregiver Consultation and Support

Programs that provide information, guidance and assistance that supports the ability of family members and other informal caregivers to make decisions and solve problems relating to their caregiving role. The service helps the caregiver find practical solutions to concerns about the health and wellbeing of the care recipient; and may be provided via an advice line or an online chat service as well as in in-person settings.

Caregiver Training

Programs that provide training for family members and other informal caregivers which focuses on care-related activities such as medication management, personal care and making the home environment safe and barrier-free as well as on stress management and other techniques to help the caregiver take care of him or herself. The focus of the training is on building the skills and capacity of the caregiver to manage their caregiving role. Some programs include a caregiver assessment, development of an individualized plan that focuses on the caregiver, setting goals and establishing a routine for ongoing support for the caregiver.

Case/Care Management

Programs that develop plans for the evaluation, treatment and/or care of individuals who, because of age, illness, disability or other difficulties, need assistance in planning and arranging for services; which assess the individual's needs; coordinate the delivery of needed services; ensure that services are obtained in accordance with the case plan; and follow up and monitor progress to ensure that services are having a beneficial impact on the individual. Case management is a collaborative process characterized by communication, advocacy and resource management to promote high quality, cost-effective interventions and outcomes.

Companionship

Programs that provide friendship and shared activities and/or appropriate role models for individuals who suffer from lack of company, loneliness or social isolation; who need emotional support from a "buddy" to cope with a difficult life situation; who need practice conversing in English; or who lack the companionship and guidance of an adult or figure or peer role model.

Emergency Alert

Programs that ensure that elderly individuals, people who have medical problems or potential allergic reactions to specific drugs, and other isolated or vulnerable individuals who are at risk of health-related crises receive the medical attention they need during an emergency. Also included are programs that offer a means of identifying or locating individuals who may wander away from those responsible for their care and become lost.

Family Support Recruitment/Referral

Programs that identify and enlist people who are willing to provide living arrangements in their homes for children who need an alternative family living environment; offer services that augment and support those that are available through the family unit; or link individuals who are in need of these services with appropriate providers.

In Home Assistance

Programs that provide assistance in performing routine household, yard and personal care activities for older adults, people with disabilities, eligible low income people, families whose normal routines have been disrupted by an emergency or others who need or want these services. The objective of in-home assistance is to help the recipient sustain independent living in a clean, safe and healthy home environment.

Personal Enrichment

Programs that provide assistance for people who want to enhance their lives and achieve their potential as individuals through analysis of life goals, evaluation of lifestyles and relationships, elimination of unnecessary stress and modification of behavior and attitudes to facilitate achievement of personal objectives.

Protective Services

Programs that provide investigation and intervention services to ensure the safety and well-being of individuals who are vulnerable to abuse, neglect and/or exploitation.

Respite Care

Programs that provide a brief period of relief or rest for family members, guardians or other people who are regular caregivers for dependent adults or children by offering temporary or intermittent care in the home or in community settings/facilities.

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